Team Training & Workshops

• Delivering every job and customer order on-time and on-budget is critical to achieving your profit targets

• Your products and services are why your customers shop with your business, your team must be able to deliver your services and products to the level of your customers expectations, this is vitally important in maintaining a great company reputation and it's what keeps your customers coming back and referring

• Providing clear guidelines around what you are delivering and how to deliver it and keeping your entire team focused on the outcomes they are delivering for both the customer and your business will separate your business from your competitors and is a key component of growth and improvement of your business 

Why is it important to train your team in Delivery and what are the benefits for your business?

You can attend one of training workshops or we can deliver a tailored team training session exclusively for your business.

Delivery Team Training & Workshops

Full-Day Team Training Workshop

Tickets & Investment

• Full-Day Workshop

  • $995 includes 1 x Ticket for each Owner in the Business

  • $1,995 includes up to 5 x Tickets in total for your business

 

• Full-Day Team Training delivered exclusively for your business

  • $3,495 Travel may be additional, dependent upon Location

 

Upcoming Dates

• Full Day Workshop 

  • No Dates Currently Set

 

Summary, Content and Overview

The focus of our 'delivery dynamics' Team Training Workshop is on the Eight Key of the '10 Keys to a Profitable Business' Delivery. 

 

This is one of the toughest areas of business to provide training in as each and every industry is different and their are also variables within each industry as well. Having said that, this training workshop is focused on creating crystal clarity for you and your team around how you can ensure each and every job or customer purchase is not only delivered on time and on budget but to the customers expectation levels as well as your companies service levels.

 

• Typical Event Content and Outline:

  • Establishment of your core Income Streams if you don't already have them identified and quantified, discussing 'Predictable Gross Margins' for each Income Stream

  • Setting targets for Billable Hours for each Team Member and the company as a whole (for any Service Industry Business)

  • Budgeting Of Jobs (for any Service Industry Business)

  • Project Mangement of Jobs (for any Service Industry Business)

  • Capacity Estimations

  • Systems within Delivery

  • Project Quoted Work vs Service & Maintenance Do and Charge Style Work and how to manage each (for any Service Industry Business) 

  • The challenges of Reporting in the area of Delivery as well as Software and Technology changes, including Integration

  • Group Environment with interaction throughout the event with like minded Business Owners and Teams if attending a workshop

  • Q&A Sessions throughout the event with coaches and other clients and businesses if attending a workshop

  • All required tools provided to every attendee if attending a workshop

  • Lunch, Snacks and Refreshements if attending a workshop

 

'Delivery Dynamics'